We use Canada Post Expedited Parcel Delivery
Shipping in Canada
Within Canada, we offer FREE* Expedited Canada Post shipping when you add 6 tea pouches to your cart or on orders over $99. Our Flat Rate is currently $15* on orders less than $100.
6 tea pouches and up: Free* Shipping!
$100 and up: Free* Shipping!
$99 or less: $15*
Shipping outside of Canada
We’re happy to offer US & international shipping. Email us for a quote.
Please allow at least 2 business days for your order to be processed.
Note: We do not process orders on Canadian statutory holidays or Ontario provincial holidays, so that we can spend time with our families.
Canada Post delivery times
Delivery destination Delivery time (Estimated)*
Ontario 1 business day
Quebec 1 business day
Nova Scotia 2 business days
New Brunswick 2 business days
Prince Edward Island 2 business days
Newfoundland 5 business days
Saskatchewan 3 business days
Manitoba 3 business days
Alberta 3 business days
Yukon 5 business days
North West Territories 5 business days
British Columbia 4 business days
Can I pick up my order?
Pick up is available by appointment only. Please contact us via email or by phone from 9AM-5PM EST.
How do I change or cancel my order?
Once your order is placed, it cannot be modified or cancelled.
What do I do if the order I received is wrong/damaged?
If there is a problem with your order, please contact us via email or by phone from 9AM-5PM EST.
For hygiene reasons, we regret that we cannot offer refunds or exchanges on goods that have been opened or used. NOTE: Tea is not refundable and not exchangeable as it is a food product.
For returns, exchanges or any other questions about shipping and returns please email us.